Policy

  • Reservation: A 50% deposit, or the cost of one night's stay, whichever is greater, will hold your reservation with the balance due upon arrival.
  • Cancellation: If a written cancellation is made prior to 14 days of the arrival date, there will be a full refund. If cancellation is made within 14 days of arrival, but more than 48 hours, the guest is responsible for the deposit. Within 48 hours, the guest is responsible for the full amount unless the room can be re-rented.
  • Payment: Wire transfer, ATM deposit or cash
  • Walk-In guest: Depending on room availability and full payment due upon arrival. Accepted until 6:00 p.m only.
  • Check-in: 3:00 p.m. Check out: 12 noon. Depending on room availability, we will consider late check out with minimum charge.
  • Safety: Your safety is our priority. Observe safety signage and comply at all times.
  • Breakfast time: Serving between 7:30am - 9:30am. Order and special diet request to be made during check in.
  • Smoking: For the convenience of other guests we do not allow smoking inside the building and bedrooms. Smoking is allowed outdoors designated area where ash trays are provided. Upon landlord's discretion, charges may be applied if cigarette odour is found.
  • Children: We accept children of all ages, however parents or guardians must supervise minors at all times. Please be courteous and understand that some of our guests are seeking respite from all their stresses, including work, home and children.
  • Extra person: our rooms will accommodate 1 or two extra people. There is an additional fee of $20 per extra person per night. Extra guests under 5 years of age will not be charged for maixmum of 2 children per room.
  • Pets: We do not allow pets.
  • Alcohol: Alcohol is not to be consumed within the vicinity of Junjong B&B.
  • Illegal activities: Landlord has rights to stop and report to authorities any suspicious activities.
  • Visitors: Non-residents are not permitted to enter without permission by Landlord. No visitors after 10:30pm.
  • Facilites: Charges will apply if use of facilities by non-residents.
  • Personnel Access: For Junjong Unit, renting is for room only. Landlord and authorised personnel have rights to enter common facility anytime
  • Party & gathering: If use of accomodation includes party and gathering, all rooms in Junjong Unit and Sulap Units will be required to be rented.  Permission by Landlord is required.